It’s an incredibly exciting time at the nation’s #1 online music instrument and pro audio gear retailer. At Sweetwater, we don’t just sell world-class products; we share our passion for music with our customers. Our unique culture fosters employee engagement, inspiration, and innovation in a setting that encourages collaboration and teamwork. Sweetwater’s sprawling campus provides amenities such as a diner with delicious, prepared from scratch food; deluxe coffee bar; free on-site medical clinic; concierge service for employees; fitness center with personal trainer; hair salon & spa; gaming arcade; company sponsored fun events and much more. We currently have more than 1700 employees and are growing very rapidly, with large expansion plans in place that will add another 1000 jobs over the next few years. Due to our continued phenomenal growth, we are actively seeking sales professionals to join our industry renowned team of Sales Engineers here at our headquarters in Fort Wayne, Indiana.
WHO TYPICALLY APPLIES FOR THIS JOB?
Recent graduates of a Music Technology, Audio Production or Music Business program--- or alumni of these types of programs with several years experience since graduation
People with music industry experience in retail sales or as a manufacturer's rep, or who work in a recording studio or a live music venue, either as an employee or freelancer
Gear Heads: people who love talking about the latest technology with others who share their passion
Musicians: people who love performing or writing music that are now at a point in their life where they seek stability and a career (and are maybe tired of living on a tour bus or the uncertainty of "gig" money.)
WHAT DO WE LOOK FOR IN A SALES ENGINEER CANDIDATE?
Smart, empathetic folks with strong people skills
Great verbal and written communication chops
A strong knowledge, and passion for, the gear we sell
Words that describe a successful Sales Engineer: Driven, self motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, passionate
WHAT DOES A SALES ENGINEER DO?
We think of each Sales Engineer as their own store. The mission over time is to ultimately form a long term relationship based on trust, friendship and integrity with somewhere between 3000 to 6000 customers who now become "your" customer. Think of it as becoming a dedicated professional adviser who is a true expert in the products we sell through our amazing training program. Other duties include:
Complete our 13 week comprehensive training program for Sales Engineers, Sweetwater University
Making 80-100 outbound phone calls daily to existing customers, as well as forming relationships with new ones, to assist them in making their musical dreams come true
Answering questions and giving advice on musical instruments and pro audio gear
Educating customers on a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and countless other topics
Following up on orders or troubleshooting a gear issue in partnership with our Tech Support team to provide outstanding customer service
Designing sound systems or selecting gear for churches, schools, recording studios, live venues and the like
Constantly learning about new products and advising others, be they customers or team mates
Picture living in a community where it's safe to walk down the streets at night, with minimum traffic, clean air, the most affordable housing market of any city in the country, great schools, a thriving music scene, and countless other "quality of life" choices. Think about having a career you can grow with and an excellent benefits package, while receiving both the immediate and long-term satisfaction you've always wanted.
We suggest you watch the video conversation with our Sales Engineers, and then fill out our on-line application. You'll then be contacted by one of our Talent Acquisition Specialists.
This could be the career in the music industry you have always dreamed of. Why wait? We'd love to take a look at your application.
Employer will assist with relocation costs.
Internal Number: 1
About Sweetwater Sound
Sweetwater Sound is the nation's #1 online retailer of pro audio gear and musical instruments.