Universal Audio is seeking an experienced technical writer to produce high-quality end-user documentation for a variety of professional audio products. The ideal candidate is a proactive, self-organizing individual who is highly adept with audio systems and technical communications.
We’re looking for someone that can distill complicated subjects into simplified written and graphical publications in multiple formats. You’ll have a key role in the Technical Publications group, whose mission is to deliver clear, concise user guides for operators of music technology systems.
Generate user-facing text and support materials for pro audio product documentation
Create technical diagrams and illustrations to accompany text descriptions
Publish materials in a variety of formats for print, computer, and mobile systems
Review, edit, and proof technical content produced by Tech Pubs and other teams
Implement aesthetically pleasing, easy-to-read printed page and web layouts
Maintain consistent voice and branding throughout technical publications
Improve content creation, delivery, maintenance, and archiving processes
Ensure departmental and organizational schedules and objectives are met
Maintain publication versioning and archiving systems
BA/BS degree or equivalent relevant work experience
Superior written and verbal communication skills
Experience writing documentation for users of audio technology products
Adept at translating complex technical concepts into easily understood documents
Strong understanding of audio production concepts and audio signal processors
Expertise in configuring and operating macOS computer music systems, audio interfaces, DAW software, and audio plug-ins
Ability to work independently and collaboratively with cross-departmental teams
Experience with apps such as InDesign, Illustrator, Photoshop, FrameMaker, etc.
Familiarity with basic web technologies such as HTML and CSS
Ability to quickly learn and understand evolving technical topics
Outstanding attention to detail
Passion and interest in audio production systems and music technology
Experience with Atlassian Confluence and JIRA
Experience with language translations and localization
Experience with publication technologies
Experience with video conferencing and workgroup messaging services
Experience with Universal Audio products
Additional Salary Information: Best qualified candidate will need to be onsite at least 3 days a week.
Internal Number: 1052
About Universal Audio Inc
Universal Audio. Pioneering audio recording for more than 50 years. Founded in 1958 by Bill Putnam Sr., the Universal Audio name has been synonymous with innovative recording products since its inception. A favorite engineer of Frank Sinatra, Nat King Cole, Ray Charles and more, the late Bill Putnam Sr. was a passionate innovator who is widely regarding as the father of modern recording — with many of his legendary studio and equipment designs still in use today. Universal Audio was re-founded in 1999 by Bill's sons, James Putnam and Bill Putnam Jr., with two main goals: to faithfully reproduce classic analog recording equipment in the tradition of their father; and to design new digital recording tools in with the sound and spirit of vintage analog technology. With nearly 90 employees and more than a decade of rapid growth, Universal Audio (UA) is today headquartered near the Silicon Valley, in Scotts Valley, California — where our classic analog gear is still hand-built, one unit at a time. Of course, analog is only half the story. At Universal Audio, we employ the world's brightest DSP engineers and digital modeling authorities to develop our award-winning UAD Powe...red Plug-Ins platform, featuring the most authentic analog emulation plug-ins in the industry. Software or hardware, every UA product is backed by a 50-year legacy of innovation, superlative quality, and technical passion.