Director of Advancement Services

Requisition Number: 20122396
Type of Employment:
Number of Months:
Months Employed:
Number of Hours per Day/Week: 8 hours a day, 5 days week
Daily Hours:

Summary Position
The Director of Advancement Services will craft and implement the strategic vision for Advancement Services, develop priorities and corresponding individual and departmental metrics which align with the University Advancement division and Elon University goals. Specifically, this position will create, manage and lead all efforts related to data management, gift records/processing, and reporting/analytics to support and ensure a highly successful and efficient advancement operation. The Director will identify and implement updated or new technologies that will propel University Advancement initiatives forward.

Benefits of Working at Elon University

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

• 28 annual days off, including holidays and vacation.
• Immediate tuition remission for employees.
• Retirement plan with an 8 percent contribution from the university.
• Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
• Free use of campus fitness facilities.
• Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
• Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Education Requirements
Bachelors degree required. Masters degree preferred.

Degree/Major:
Length of Experience: Minimum of 5 years of related experience. Experience in database management, and/or the University Advancement field; or the equivalent combination of education and experience.
Supervisory Experience: Yes

Supervisory Experience Detail
This position has supervisor responsibilitites.

Special Skills or Experience
Experience with the Raisers Edge NXT is highly desirable, as extensive use is required. Experience working with Microsoft PowerBI and Crystal Reports or other similar business intelligence tools. Knowledge of and experience using Microsoft Office software, specifically Excel and Word. Knowledge and experience working with larger data sets and segmentation.

Special Instructions to Applicants


Posting Date: 10/31/2022
Closing Date:
Open Until Filled: No

General Purpose of Position
The Director of Advancement Services will craft and implement the strategic vision for Advancement Services, develop priorities and corresponding individual and departmental metrics which align with the University Advancement division and Elon University goals. Specifically, this position will create, manage and lead all efforts related to data management, gift records/processing, and reporting/analytics to support and ensure a highly successful and efficient advancement operation. The Director will identify and implement updated or new technologies that will propel University Advancement initiatives forward.

Essential Duties and Responsibilities

• Lead and manage all aspects of the University Advancement CRM, Blackbauds RE NXT, and various technologies to support and enhance University Advancements divisional goals.
• Oversee three functional areas: data management, gift processing/records, and reporting/analytics.
• Develop and lead efforts to ensure the accuracy of constituent records utilizing all available data sources including constituent supplied information (alumni, parents, friends, corporations and foundations), data append services, faculty/staff updates, etc. Additionally, ensure data is properly imported and updated from other university sources (Admissions, Human Resources, the Registrar, etc.).
• Ensure proper procedures and processes for timely and accurate entry of all gifts received into the Raisers Edge NXT; including compliance with fundraising policies, goals and procedures and proper reconciliation with the accounting office.
• Oversee reporting on University Advancement operations to both internal and external constituents. This includes, but is not limited to, reporting to the Board of Trustees, the US News and World Report data, the Voluntary Support of Education report, and the annual University Advancement Planning Document.
• Identify and implement new technologies that will propel University Advancement initiatives forward.
• Lead the successful technological implementation of Elon Day, Elons 24-hour giving day.
• Develop and implement processes to provide accurate and timely information of requests from University Advancement staff, other campus offices, and other campus offices and groups as needed. This could be mailing list information, financial reporting, prospect segmentation, etc.
• Lead efforts to streamline and modernize reporting and analytics utilizing PowerBI and other Business Intelligence products.
• Develop and implement Raisers Edge NXT training for University Advancement staff and other university staff members who need to access constituent information.
• Supervise and provide leadership to the Assistant Director of Advancement Services - Gift Records, Assistant Director of Advancement Services - Data Management, Assistant Director of Reporting and Analytics, and their respective teams.
• Serve as the primary liaison between University Advancement and Information Technology.
• Serve as a member of the university-wide committees tied to Data Governance and Integrity.
• Support Elon University events and projects (Move In, Commencement Week, etc.) and University Advancement events and projects (Homecoming & Reunion Weekend, regional events, Family Weekend, mailing/shipping fulfillment, etc.)

Education and Experience
Bachelors degree required, Masters preferred, with 5 years experience in database management and/or the University Advancement field; or the equivalent combination of education and experience.

Does this position require driving for the university? No

Additional Information


To apply, visit https://elon.peopleadmin.com/postings/9055

Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.

Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elons experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs 'Focused on Student Success.' Elons more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.







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