Front-of-House Coordinator, Rockefeller Arts Center
Location: Fredonia, New York
Higher Education Institution
Internal Number: 166396
The Michael C. Rockefeller Arts Center is the oldest and original multi-disciplinary arts center in the SUNY system. Comprising four performance venues and two art galleries, the center is home to over 130 performances and exhibits each season. Performances by the Fredonia School of Music and the Department of Theatre and Dance constitute much of the programming, with additional events presented and produced by student groups, community organizations and the center itself.
Rewards & Benefits
Competitive compensation plus comprehensive benefits plan including health, dental, and vision insurance and retirement plan options including a fixed pension plan or a 401(A) with generous employer contributions;
Paid leave provisions including sick and holiday leave; impressive educational benefits including tuition-free study plus supplemental tuition aid;
A rich array of services, programs and benefits to help employees advance in their career and enhance the quality of their personal life, including professional development programs and services, employee EAP and wellness programs, discounted membership to the on-campus fitness center, and access to the Campus and Community Child Care Center.
Reporting to the Director of Rockerfeller Arts Center, the successful candidate will:
Oversee the functions of greeting, coat check, ticket scanning/taking, distributing printed programs, showing patrons to their seats, answering patron questions, assisting patrons with special needs, conducting beverage and show-related merchandise sales (if any);
Recruit, train, schedule supervise and evaluate approximately 10-14 student house managers and assistant house managers and a 60 to 90-member volunteer usher corps made up of students and community residents.
Ensure audience comfort and safety in compliance with ADA guidelines, the New York State Fire Code and any applicable Covid-19 or similar health and safety protocols.
Be aware of, understand, and follow all university policies.
This is a half-time, temporary position scheduled to start on Nov. 1, 2023, and expected to run through September 31, 2024. The annual salary range for this position is $22,187 - $25,000, commensurate with experience.
Visa sponsorship is not available for this position.
Minimum two year's responsible work experience;
Excellent interpersonal skills to work effectively, and in a collegial and professional manner, with students, faculty, and staff;
Demonstrated commitment and ability to work with a diverse group of students, faculty, staff and constituents in support of campus and department mission.
Bachelor's degree in performing arts, arts administration, public relations or related field;
One year's work experience in performing arts, arts administration, customer service, hospitality or related field;
Successful Experience training and/or supervising others;
The State University of New York at Fredonia is one of the crown jewels in the 64-campus State University of New York system. Founded in 1826, Fredonia is a highly ranked comprehensive, selective, public, residential, liberal arts university that enrolls approximately 4,000 undergraduate and graduate students in 80+ majors and 50+ minors. Fredonia is consistently ranked as a top public university for academics, value, and social mobility. Fredonia is known for its strong academic programs, professional, award-winning faculty, a welcoming, inclusive atmosphere, and a strong focus on student success.
The 256-acre campus, known for beautiful green spaces and attractive architecture, is located one mile from the shore of Lake Erie in beautiful Western New York with ready access to fishing, swimming, and lakefront attractions. Fredonia is centrally located between several large metropolitan areas. It is one hour south of Buffalo and Niagara Falls, 45 minutes north of Erie, PA, and just 2 ½ hours from Pittsburgh, Cleveland, or Toronto.
Fredonia is a safe village community with beautiful Victorian homes situated in the heart of Western New York wine country. The location affords res...idents all four authentic weather seasons; warm and sunshine-filled, yet comfortable spring and summer, vibrant colors across rolling hills with the changing leaves of autumn, and the picturesque landscapes and accompanying outdoor activities of winter.
SUNY provides a competitive salary and benefits package.
Fredonia's faculty and staff focus on ensuring that all students will achieve the Institutional Learning Goals:
-SKILLED Develop Intellectual and Applied Skills, Literacies and Knowledge
-CONNECTED Engage Community and Diversity: Local Stewardship, Global Citizenship
-CREATIVE Demonstrate Scholarship, Artistry, and Innovation
-RESPONSIBLE Activate Sustainability, Ethics, Leadership, and Professionalism.